{"id":6697,"date":"2022-08-24T11:07:00","date_gmt":"2022-08-24T11:07:00","guid":{"rendered":"https:\/\/www.ramac.it\/?p=6697"},"modified":"2023-08-09T14:16:44","modified_gmt":"2023-08-09T14:16:44","slug":"remote-assistance-system","status":"publish","type":"post","link":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/","title":{"rendered":"Remote Assistance System"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">We support you remotely, worldwide<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks to the remote assistance system, RAMAC supports the customer in the daily problems in any part of the world.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The remote assistance software, installed in each machine, allows our team to remotely access and modify the data set on the line management PC and also allows us to modify the program installed on the PLC.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We support you remotely, worldwide Thanks to the remote assistance system, RAMAC supports the customer in the daily problems in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6698,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[104],"tags":[],"class_list":["post-6697","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Remote Assistance System - RAMAC Packaging Machinery<\/title>\n<meta name=\"description\" content=\"RAMAC supports the customer in any part of the world. Remote assistance software installed in each machine. Quick response. Find out more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Remote Assistance System - RAMAC Packaging Machinery\" \/>\n<meta property=\"og:description\" content=\"RAMAC supports the customer in any part of the world. Remote assistance software installed in each machine. Quick response. Find out more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/\" \/>\n<meta property=\"og:site_name\" content=\"Ramac\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-24T11:07:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-09T14:16:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"next\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"next\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/\"},\"author\":{\"name\":\"next\",\"@id\":\"https:\/\/www.ramac.it\/en\/#\/schema\/person\/6f2d864e56c88e5c2a938ea566cddb8d\"},\"headline\":\"Remote Assistance System\",\"datePublished\":\"2022-08-24T11:07:00+00:00\",\"dateModified\":\"2023-08-09T14:16:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/\"},\"wordCount\":64,\"publisher\":{\"@id\":\"https:\/\/www.ramac.it\/en\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/\",\"url\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/\",\"name\":\"Remote Assistance System - RAMAC Packaging Machinery\",\"isPartOf\":{\"@id\":\"https:\/\/www.ramac.it\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg\",\"datePublished\":\"2022-08-24T11:07:00+00:00\",\"dateModified\":\"2023-08-09T14:16:44+00:00\",\"description\":\"RAMAC supports the customer in any part of the world. Remote assistance software installed in each machine. Quick response. Find out more.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#primaryimage\",\"url\":\"https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg\",\"contentUrl\":\"https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg\",\"width\":1200,\"height\":1200},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ramac.it\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Remote Assistance System\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ramac.it\/en\/#website\",\"url\":\"https:\/\/www.ramac.it\/en\/\",\"name\":\"Ramac\",\"description\":\"Confezionatrici Verticali - Sistemi di Conteggio e Pesatura\",\"publisher\":{\"@id\":\"https:\/\/www.ramac.it\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ramac.it\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.ramac.it\/en\/#organization\",\"name\":\"Ramac\",\"url\":\"https:\/\/www.ramac.it\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ramac.it\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.ramac.it\/wp-content\/uploads\/Ramac_Logo_30_2024.svg\",\"contentUrl\":\"https:\/\/www.ramac.it\/wp-content\/uploads\/Ramac_Logo_30_2024.svg\",\"caption\":\"Ramac\"},\"image\":{\"@id\":\"https:\/\/www.ramac.it\/en\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.ramac.it\/en\/#\/schema\/person\/6f2d864e56c88e5c2a938ea566cddb8d\",\"name\":\"next\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Remote Assistance System - RAMAC Packaging Machinery","description":"RAMAC supports the customer in any part of the world. Remote assistance software installed in each machine. Quick response. Find out more.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/","og_locale":"en_US","og_type":"article","og_title":"Remote Assistance System - RAMAC Packaging Machinery","og_description":"RAMAC supports the customer in any part of the world. Remote assistance software installed in each machine. Quick response. Find out more.","og_url":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/","og_site_name":"Ramac","article_published_time":"2022-08-24T11:07:00+00:00","article_modified_time":"2023-08-09T14:16:44+00:00","og_image":[{"width":1200,"height":1200,"url":"https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg","type":"image\/jpeg"}],"author":"next","twitter_card":"summary_large_image","twitter_misc":{"Written by":"next","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#article","isPartOf":{"@id":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/"},"author":{"name":"next","@id":"https:\/\/www.ramac.it\/en\/#\/schema\/person\/6f2d864e56c88e5c2a938ea566cddb8d"},"headline":"Remote Assistance System","datePublished":"2022-08-24T11:07:00+00:00","dateModified":"2023-08-09T14:16:44+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/"},"wordCount":64,"publisher":{"@id":"https:\/\/www.ramac.it\/en\/#organization"},"image":{"@id":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg","articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/","url":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/","name":"Remote Assistance System - RAMAC Packaging Machinery","isPartOf":{"@id":"https:\/\/www.ramac.it\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#primaryimage"},"image":{"@id":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg","datePublished":"2022-08-24T11:07:00+00:00","dateModified":"2023-08-09T14:16:44+00:00","description":"RAMAC supports the customer in any part of the world. Remote assistance software installed in each machine. Quick response. Find out more.","breadcrumb":{"@id":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ramac.it\/en\/remote-assistance-system\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#primaryimage","url":"https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg","contentUrl":"https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg","width":1200,"height":1200},{"@type":"BreadcrumbList","@id":"https:\/\/www.ramac.it\/en\/remote-assistance-system\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ramac.it\/en\/"},{"@type":"ListItem","position":2,"name":"Remote Assistance System"}]},{"@type":"WebSite","@id":"https:\/\/www.ramac.it\/en\/#website","url":"https:\/\/www.ramac.it\/en\/","name":"Ramac","description":"Confezionatrici Verticali - Sistemi di Conteggio e Pesatura","publisher":{"@id":"https:\/\/www.ramac.it\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ramac.it\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.ramac.it\/en\/#organization","name":"Ramac","url":"https:\/\/www.ramac.it\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ramac.it\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.ramac.it\/wp-content\/uploads\/Ramac_Logo_30_2024.svg","contentUrl":"https:\/\/www.ramac.it\/wp-content\/uploads\/Ramac_Logo_30_2024.svg","caption":"Ramac"},"image":{"@id":"https:\/\/www.ramac.it\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.ramac.it\/en\/#\/schema\/person\/6f2d864e56c88e5c2a938ea566cddb8d","name":"next"}]}},"uagb_featured_image_src":{"full":["https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg",1200,1200,false],"thumbnail":["https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator-150x150.jpg",150,150,true],"medium":["https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator-300x300.jpg",300,300,true],"medium_large":["https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator-768x768.jpg",768,768,true],"large":["https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator-1024x1024.jpg",1024,1024,true],"1536x1536":["https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg",1200,1200,false],"2048x2048":["https:\/\/www.ramac.it\/wp-content\/uploads\/female-helpline-operator.jpg",1200,1200,false]},"uagb_author_info":{"display_name":"next","author_link":"https:\/\/www.ramac.it\/en\/author\/next\/"},"uagb_comment_info":0,"uagb_excerpt":"We support you remotely, worldwide Thanks to the remote assistance system, RAMAC supports the customer in the daily problems in [&hellip;]","_links":{"self":[{"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/posts\/6697","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/comments?post=6697"}],"version-history":[{"count":3,"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/posts\/6697\/revisions"}],"predecessor-version":[{"id":7886,"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/posts\/6697\/revisions\/7886"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/media\/6698"}],"wp:attachment":[{"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/media?parent=6697"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/categories?post=6697"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ramac.it\/en\/wp-json\/wp\/v2\/tags?post=6697"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}